Shipping Info

HOW LONG WILL MY PACKAGE TAKE?

Team11.co has a network of manufacturers across the world to provide the best products! This creates a small processing time which means the products aren't shipped straight away. Shipping times (US, Canada, Australia, UK, New Zealand+most ePacket supported Countries) are as follows :
  • Processing time 1-5 days
  • Shipping once sent 7-27 days
  • Total time about 8-32 days depending on your location

*our average shipping time is 16 days for worldwide shipping.

*our average shipping time is 8 days for domestic shipping.

*Shipping times to other countries may be a few days longer.

 *As for items shipped within the United States , the shipping and processing time will be 7-15 days in total.

**Please consider that on high volume sales dates (Christmas, Black Friday..etc ) shipping may take longer because of factors beyond our capabilities.

DHL Shipping:
Shipping through DHL is available for selected items only, and for selected countries.
  • Processing time: 1-5 days 
  • Shipping once sent: 5-16 days 
  • Total time: 6-16 days 
According to our orders records, the average total DHL shipping is 5 days.
 

Tracking Information :

All orders have a tracking number unless stated otherwise, you'll receive tracking information once the item is shipped, which is usually 1-5 days after the date of purchase, tracking information will be shown 1-3 days after being shipped so don't worry if the shipping information didn't show at the first day of being shipped .if you have a problem with tracking you can contact us at .

Missing Package?

On that rare occasion that your item goes missing or shows up late don't worry! All you need to do is contact us at  or leave us a voice message at  and we will reply in 48 hours. We pride ourselves on customer satisfaction, we try to fix any issues ASAP.

Please note that a package is considered lost after 60 days of shipping day has passed and there are no updates to the tracking number.

DOES DUTY TAX APPLY?

Our taxes are already included in our prices so you don't have to worry about a thing!

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